Terms of Use, Privacy Policy and Cancellation Policy

 Information on Protection of Business Data

  1. a) Data Responsible and Representative

Your personal data; In accordince with 6698 law,  As a data controller, CCH TURIZM SEYAHAT ORGANIZASYON OTOMOTIV TASIMACILIK LTD STI and the branch / license (all together "CCH"), which can be obtained in the framework described below, can be obtained, recorded, disclosed, stored, modified, either fully or partially automated or non-automated provided that it is part of any data recording system. It may be reorganized, transferred, taken over, made available, classified, transferred to third parties to the extent permitted by legislation or processed in other ways.

  1. b) Purpose of Processing Personal Data:

The personal data collected, the products and services offered by CCH, you can benefit from without any problems, our product and service variety can be developed and customized according to your needs, it is recommended for you, and the customer services within this scope are analyzed by analyzing your personal products and service habits through automated systems regarding the services we provide, Preparation and presentation of various reports, analysis and studies can be processed within the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law so that you can benefit from consumer rights and other opportunities. CCH takes reasonable technical measures to protect your personal data against all unauthorized uses and access, and any other form of transaction and abuse that may occur during data transfers over the computer network.

  1. c) Transfer of Personal Data:

Your personal data processed within the scope of this informative text, for the purposes listed above; Supervisory and regulatory authorities, relevant public institutions, professional organizations and similar organizations, as well as legally authorized public and / or private legal entities limited to the legally authorized purpose of the Turkish Trade Law, to persons or institutions permitted by other relevant legislative provisions, It can be transferred to the business partners, customers, suppliers, data storage in the “cloud environment” and to the persons and institutions we receive similar services, affiliates within the framework of the conditions specified in Articles 8 and 9 of the Law.

  1. d) Collection Method and Legal Reason of Personal Data: 

Your personal data, based on the legal reasons stated in Articles 5 and 6 of the Law, surveys, Call Center, Internet Branch, digital channels, employees and representatives, contract parties, intermediaries and all channels they serve, domestic / international affiliates, verbal, written or electronic media through collaborated institutions and organizations, suppliers, mobile applications and similar channels; it may be collected in either entirely or partially automated or non-automated ways as part of any data recording system.

  1. e) Your Rights Under Article 11 of the Law:

You can submit your requests under Article 11 of the Law “regulating the rights of the person concerned” to CCHaccording to the Communiqué on the Application Procedures and Principles.

  1. f) Personal Data Collected Through Cookies and Similar Technologies

Cookies can be used during visits to our website. Technical communication files, called cookies, are small text files sent by a website user to the computer or mobile phone browser. Information stored in cookies may include the date and time of visit, the pages watched, the time spent on our website and the sites visited before or after our visit to our website. By collecting the data collected through these cookies used during your visit to our site, advertisements for products that you may potentially be interested in can be displayed later on during your visit to other websites. It is possible to block cookies via your internet browser.

CLARIFICATION TEXT

Clarification Text on the Processing of Personal Data

 

Within the scope of the Law on the Protection of Personal Data No.6698 ("Law"), your personal data will be transferred to CCH TURIZM SEYAHAT ORGANIZASYON OTOMOTIV TASIMACILIK LTD STI within the scope of car rental offers and agreements. ( "Circular Car Hire") by the capacity of Data Officer, in the frame as described below, the contract required can be carried out, the risk assessment can be made, payment received, products and services, advantages, or can be presented to the campaigns, information, promotion and communication of all kinds, including marketing and sales For these purposes, commercial electronic messages can be sent, the obligations specified in the legislation can be fulfilled, the identity of the person who makes the transaction can be determined, the record and document can be issued electronically or in print, the document storage, reporting and information obligations stipulated in the legislation can be fulfilled and processed for statistical purposes.

 

For the purposes stated above, with your personal data, supervisory and regulatory authorities and related public institutions, professional organizations and similar organizations; Persons or organizations permitted by the provisions of the legislation, shareholders, contract parties, direct and indirect domestic group companies and affiliates, persons and organizations and support service providers from whom services are received to carry out their activities subject to the purposes specified in the legislation, to the extent permitted by the legislation.

 

 Your personal data are specified in Article 5 of the Law, "Explicit consent", "Explicitly stipulated in the laws", "Requiring processing of personal data belonging to the parties of the contract, provided that it is directly related to the establishment or execution of a contract", "The data controller can fulfill his legal obligation. Based on the legal grounds of "data processing is mandatory for the establishment, use or protection of a right" and "Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject"; Circular Car Hire District Offices, Call Center, Internet Banking, digital channels and contracting parties, all the channels that serve them with intermediaries, domestic / overseas subsidiaries, institutions and organizations for cooperation, government agencies, domestic / overseas banks and other third through persons; verbally, in writing or electronically; may be collected by fully or partially automated means or non-automated as part of any data recording system.

 

You can send your requests within the scope of Article 11 of the Law "regulating the rights of the person concerned", by e-mail to the address of info@circularcarhire.com.tr, or; in writing to Dokuz Eylul Mahallesi 692 Sokak No:8 Gaziemir – Izmir address.

CANCELLATION POLICY

Reservation amendments can be done in "My Bookings" section 72 hours prior to commencement of the rental and are subject of a rental price available at the time of change. Also cancellation must be done at "My Bookings" section, or by email prior to 48 hours to the start of your rental. We cannot accept cancellation by telephone.

Please see full cancellation policy in "Terms" section on our website.

Circular Car Hire does not make a refund of sum paid when making a booking in any of the following circumstances:

- If the client did not use some of rental days.

- If the client did not show up to a car rental counter on the pick up day, or showed up late, or dropped the car off ahead of schedule.

- If the client is unable to pick up the car for the reason that some of his documents (driving license, car rental voucher, passport or other ID) do not meet car rental company terms and conditions.

- If the client is unable to provide credit card in driver's name, or there are not enough funds on it to block a security deposit.

- If the client was previously blacklisted by the car rental companies.

- If the client has canceled the booking due to officially confirmed unforeseen circumstances, Circularcarhire.com.tr charges only an administrative fee in amount equal to 30 EUR (or equivalent amount in other currency).